The problem is resolved for new credit notes. We are working on correcting the totals for existing affected credit notes.
Posted Feb 27, 2025 - 15:35 UTC
Identified
We have identified a problem whereby credit note totals are being set to zero when a credit note is finalised or voided. We are working on a fix and will correct the affected credit notes.
Posted Feb 25, 2025 - 13:25 UTC
This incident affected: Sequence (API, Dashboard).