Resolved -
After a period of monitoring, we're confident that no further issues have arisen since the fix deployed.
Feb 5, 09:46 UTC
Monitoring -
We've implemented a fix for the invoice recalculations, and have been slowly rolling it out to ensure correct calculations. We believe the impact is now resolved, but are monitoring to be certain
Feb 4, 18:32 UTC
Investigating -
We have identified an issue where some line items are duplicated on a limited number of invoices, and are continuing to investigate.
Feb 4, 14:03 UTC
Identified -
We are deploying a fix to prevent the issue re-occurring, and running a full analysis to check for other potentially impacted invoices.
Feb 4, 11:35 UTC
Investigating -
We are currently looking into some reported issues around Bulk Invoice Recalculations. A small number of invoices are affected and we are in touch with the customers impacted.
Feb 4, 10:14 UTC