Resolved -
The underlying incident with our cloud provider has been resolved.
Jun 13, 08:12 UTC
Monitoring -
We are seeing signs that our services are recovering. The dashboard and customer portal are now accessible but may have intermittent errors.
Jun 12, 19:33 UTC
Identified -
The issue is confirmed to be an outage with our cloud provider. We will continue to monitor and update when there is a fix.
Jun 12, 18:54 UTC
Update -
We believe our cloud provider is experiencing an incident which affects Sequence's availability in sandbox and production. We will monitor the situation and provide updates when we can.
Jun 12, 18:18 UTC
Investigating -
We're investigating elevated latency and error rates on our sandbox and production environments
Jun 12, 18:11 UTC