Sequence

Bulk Invoice Recalculation
Resolved·Degraded performance

After a period of monitoring, we're confident that no further issues have arisen since the fix deployed.

Wed, Feb 5, 2025, 09:46 AM
(7 months ago)
·
Affected components
Updates

Resolved

After a period of monitoring, we're confident that no further issues have arisen since the fix deployed.

Wed, Feb 5, 2025, 09:46 AM

Monitoring

We've implemented a fix for the invoice recalculations, and have been slowly rolling it out to ensure correct calculations. We believe the impact is now resolved, but are monitoring to be certain

Tue, Feb 4, 2025, 06:32 PM(15 hours earlier)

Investigating

We have identified an issue where some line items are duplicated on a limited number of invoices, and are continuing to investigate.

Tue, Feb 4, 2025, 02:03 PM(4 hours earlier)

Identified

We are deploying a fix to prevent the issue re-occurring, and running a full analysis to check for other potentially impacted invoices.

Tue, Feb 4, 2025, 11:35 AM(2 hours earlier)

Investigating

We are currently looking into some reported issues around Bulk Invoice Recalculations. A small number of invoices are affected and we are in touch with the customers impacted.

Tue, Feb 4, 2025, 10:14 AM(1 hour earlier)