Affected components
Updates
Resolved
The underlying incident with our cloud provider has been resolved.
Fri, Jun 13, 2025, 08:12 AM
Monitoring
We are seeing signs that our services are recovering. The dashboard and customer portal are now accessible but may have intermittent errors.
Thu, Jun 12, 2025, 07:33 PM(12 hours earlier)
Identified
The issue is confirmed to be an outage with our cloud provider. We will continue to monitor and update when there is a fix.
Thu, Jun 12, 2025, 06:54 PM(38 minutes earlier)
Investigating
We believe our cloud provider is experiencing an incident which affects Sequence's availability in sandbox and production. We will monitor the situation and provide updates when we can.
Thu, Jun 12, 2025, 06:18 PM(36 minutes earlier)
Investigating
We're investigating elevated latency and error rates on our sandbox and production environments
Thu, Jun 12, 2025, 06:11 PM