Sequence operational status
All Systems Operational

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Here you'll find updates on issues affecting Sequence's service, and any planned maintenance windows.

Sequence Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Resolved - Between 2024-11-20 12:51:33 UTC and 2024-11-20 16:21:34, Sequence customers were unable to set billing schedules to 'active' via the dashboard and API. This issue has now been resolved, and billing schedule activation is working as expected.
Nov 20, 16:49 UTC
Monitoring - A fix for the issue preventing the activation of billing schedules has been implemented and we're monitoring the result.
Nov 20, 15:09 UTC
Identified - We've identified the underlying issue that prevents billing schedules from being activated and are currently working on a resolution.
Nov 20, 14:56 UTC
Investigating - We are currently investigating an issue that is preventing users from activating billing schedules in both our Sandbox and Production environments. Creating draft schedules is unaffected.
Nov 20, 14:53 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 17:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 16:58 UTC
Identified - The issue has been identified and a fix is being implemented
Nov 12, 16:56 UTC
Investigating - We are currently investigating an issue loading integrations and customers in the dashboard.
Nov 12, 16:48 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.