Sequence operational status

All Systems Operational

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Here you'll find updates on issues affecting Sequence's service, and any planned maintenance windows.

Sequence Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 28, 2025

No incidents reported today.

Mar 27, 2025
Resolved - This incident has been resolved.
Mar 27, 00:15 UTC
Monitoring - The team has deployed a fix for the issue. We're now monitoring things to ensure stability with the schedules page
Mar 26, 23:08 UTC
Investigating - We're aware of an issue with Billing Schedules not loading on the schedules page currently. The engineering team is currently diving into the issue and preparing a fix
Mar 26, 22:50 UTC
Mar 26, 2025
Resolved - This incident has been resolved.
Mar 26, 23:09 UTC
Monitoring - A fix for the issue has been implemented, and our engineers are continuing to monitor schedule creation
Mar 26, 14:46 UTC
Investigating - We've detected an issue around billing runs not automatically generating for new Schedules. Our engineers are looking into this
Mar 26, 14:35 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - We've not seen any alerts or errors appearing, so we're confident to consider this closed out now
Mar 24, 19:29 UTC
Monitoring - We've pushed a fix out, and are seeing our status checks as green. We will continue to monitor things for a while to ensure everything is clear
Mar 24, 17:56 UTC
Identified - We've identified an issue with the customer portal and dashboard in general failing to load certain pages. We're currently working on a fix for this, and will update this page as we release the fix
Mar 24, 17:23 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Resolved - This incident has now been resolved; the Sequence Dashboard and APIs are now working as expected.
Mar 20, 09:59 UTC
Investigating - We are currently investigating an issue with failing API requests which are affecting the Sequence Dashboard.
Mar 20, 09:20 UTC
Mar 19, 2025
Resolved - This incident has been resolved.
Mar 19, 17:06 UTC
Monitoring - We have identified the issue related to price editing and third party integrations and a fix is in place. The Dashboard was seeing intermittent crashes as part of price editing, and third party integrations were impacted
Mar 19, 16:19 UTC
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.